The City of Charlotte’s Housing & Neighborhood Services Department  focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and the Office of Youth Opportunities, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.

Function:  Community

Job Title: Administrative Officer Senior (salary grade 6, job code 200700)

Working Title:  Compliance Specialist

Summary: The Compliance Officer assesses programs and projects administered by the Housing & Neighborhood Services department for compliance with local, state, and federal regulations. Primary responsibilities include conducting Part 58 environmental reviews for HUD-funded projects, providing contract monitoring and compliance reviews, delivering training and technical assistance to both internal staff and external partners, and managing data to maintain accurate records across multiple technology systems. This position also serves as the internal subject matter expert on environmental review compliance, including HUD’s online environmental review system (HEROS), guiding users through the development, documentation, and completion of environmental reviews under both Part 50 and Part 58. By proactively managing compliance tasks, conducting reviews, providing guidance, and supporting the entire grant lifecycle, the Compliance Officer helps safeguard the City’s interests and strengthens mission-oriented partnerships.

Please submit your application at www.charlottenc.gov by 9/14/2025 @ midnight.

Major Duties and Responsibilities:

Environmental Review

• Conduct and complete Part 58 environmental reviews for HUD-funded projects, ensuring correct documentation related to all regulatory requirements and proper communication and notifications are completed per ER requirements.
• Serve as a subject matter expert for environmental review questions, offering guidance and support to internal teams and external partners.
• Acts as a subject matter expert on HUD’s online environmental review system (covering both Part 50 and Part 58), providing training and on-screen guidance to staff and partners to ensure accurate and thorough completion of HUD environmental reviews.

Contract Monitoring and Compliance

• Review and assess contracts between the City and mission-focused partners for alignment with federal, state, and local regulations.
• Coordinate risk assessments with the contracts team, identify contracts to be monitored and work with assigned monitoring partners to schedule various types of monitoring activities.
• Compile findings into detailed reports for supervisor review, highlighting areas of non-compliance and recommending corrective actions.
• Collaborate with partners to address and resolve compliance issues, ensuring accountability and transparency.

 Training and Technical Assistance

• Develop and deliver training programs and workshops to internal staff and external partners, clarifying regulatory requirements and best practices.
• Provide ongoing technical assistance related to contract terms, compliance obligations, and project implementation.
• Offer support throughout the grant lifecycle, including early in the application or project planning process, to ensure all requirements and changes in regulations are understood and followed.

Data Management

• Ensure accurate and timely entry of data related to environmental reviews, contract monitoring, and related processes.
• Maintain and update records across multiple technology systems, verifying data integrity and completeness.
• Coordinate with internal teams and external partners to resolve data discrepancies and improve overall data quality.

Reporting, Performance Measurement, and Process Improvement

• Collaborate with other ER reviewers and contract monitors to prepare and maintain a report that details the current status of ER and monitoring workload. Act as the lead maintainer of these records.
• Communicate progress updates and identified risks to assigned working groups, offering recommendations for process improvements.
• Apply project management skills to develop and implement new processes and procedures in response to changing laws, regulations, or best practices.
• Emphasize thorough and well-organized documentation, preparing written findings and presenting recommendations supported by facts.

 Knowledge, Skills & Abilities:

• In-depth understanding of Part 58 environmental review processes, as well as familiarity with Part 50 and other relevant local, state, and federal regulations.
• Strong analytical and problem-solving skills to interpret complex requirements, identify compliance gaps, and recommend effective corrective actions.
• Excellent oral and written communication skills for delivering training, facilitating discussions, and preparing detailed reports or documentation.
• Ability to establish productive working relationships with internal teams, external partners, and community stakeholders.
• Organizational skills to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Proficiency in using multiple software platforms, including HUD’s online environmental review system (HERO’s), Microsoft Office (Word, Excel, Outlook), and other tools for data entry, analysis, and reporting.
• Initiative and collaboration skills, working effectively both independently and within cross-functional teams to adapt to evolving regulations.

 Preferred Qualifications:

• Bachelor’s degree in related field with an emphasis in finance or public administration.
• Experience administering or reviewing federal grants (particularly HUD-funded programs
• Bilingual (Spanish) experience a plus but not required.

Minimum Qualifications:

Master’s degree, or bachelor’s degree and one year of relevant work experience, or 2-year college degree with three years relevant work experience, or high school diploma and five years relevant work experience.